WELL HELLO THERE...
WELL HELLO THERE...
We would love to hear from you! Contact us if you have any questions or concerns. Feel free to email or call and we will get back to you as soon as possible!
If you have a product inquiry, please list your order number and item name in the message, and we will get right back to you!
We recommend that you arrive at least 10 minutes prior to your first scheduled appointment. This will allow ample time to fill out a client profile and to discuss any issues or concerns you may have.
Due to the high appointment demand, all full sets, new client fills, and microblading appointments require a deposit to secure a booking. The amount will be deducted from the final cost. Deposits are non-refundable, but can be transferred up to 2 times before losing the deposit as long as the cancellation is made within 48 hours from the scheduled service.
Please arrive to all scheduled appointments with clean lashes. Children and pets are not permitted as they may be a safety hazard. Please avoid caffeine prior to your appointment as it may cause your eyelids to flutter and make lashing difficult. Sleeping and snoring are always welcome!
All scheduling is done online through a scheduling service. Please be aware that it is your responsibility to remember to schedule your own appointments. It is advised to schedule 2-4 appointments in advance to ensure availability.
-Please only schedule appointments you intend to keep.
-Failure to pay for missed or late cancellations will result in suspension from all booking services until payments are made in full.
Scheduled treatments are reserved especially for you. 24 hour advance notice is required in order to cancel any service with no charge. If your appointment is not cancelled within this notification period, your appointment is considered confirmed. Any changes or cancellations made with less than 24 hours notice are subject to full payment of the scheduled service.
Full payment is required for the following conditions:
- Less than 24-hour notification to cancel or reschedule an appointment.
- Late arrivals.
- No-show or missed appointments.
All appointments have been designed to allow appropriate time for each service. Your late arrival may limit our ability to offer the fullest possible experience. Please be aware that late arrivals will not be afforded extension of scheduled treatments. Treatments will be rendered only for the remainder of the scheduled appointment and you will be responsible for payment for the full service.
FILLS VS FULL SETS
Fills are required every 2-3 weeks. You must have 40% of your extensions remaining to be considered for a fill service. If you do not have 40% of your extensions left, you must schedule a full set. Any fill services scheduled over the 4 week mark from a previous appointment must schedule a full set. There are no exceptions to this rule.
*Pricing is subject to change at any time.